PRIVACY POLICY

1. Purpose of Information Collection

We collect customers’ personal information in order to:

Provide consultation on products and services.
Send promotional and preferential information.
Improve service quality.
Contact customers when necessary during service usage.

2. Scope of Information Collection

The collected information may include:

Full name
Email address
Phone number
Address
Contact content
Website access information (IP, cookies, etc.)

3. Scope of Information Use

Customer information is used for:

Processing orders and service requests.
Sending notifications about new products.
Customer support and care.
Enhancing user experience.

We are committed to not sharing personal information with third parties without customer consent.

4. Information Storage Period

Personal information will be stored:

In our internal system.
Until customers request deletion.
Or when it is no longer necessary for usage purposes.

5. Customer Information Security

We apply security measures such as:

Data encryption.
Access control.
Protection against unauthorized access.

To ensure customer information safety.

6. Customer Rights

Customers have the right to:

Request access and modification of personal data.
Request data deletion.
Submit complaints regarding information usage.

Please contact our support department for any requests.

7. Contact Information

For any inquiries regarding this Privacy Policy, please contact:

Email: arrowvietnam.contact@gmail.com
Hotline: 19001038

TERMS OF USE

1. Acceptance of Terms

By accessing and using this website, you agree to comply with the following terms.

If you do not agree, please discontinue using the website.

2. User Rights and Responsibilities

Users agree to:

Provide accurate information.
Not use the website for illegal purposes.
Not interfere with system operations.

3. Our Rights and Responsibilities

We reserve the right to:

Modify website content.
Suspend or terminate services when necessary.
Refuse service in case of violations.

4. Intellectual Property Rights

All website content including:

Images
Text
Designs
Logos

Belongs to the company.

Unauthorized copying is strictly prohibited.

5. Limitation of Liability

We are not responsible for:

Damages caused by technical errors.
Internet connection issues.
Information provided by third parties.

6. Changes to Terms

We reserve the right to update these terms without prior notice.

Users are advised to review them regularly.

7. Governing Law

These terms are governed by the laws of Vietnam.

Any disputes shall be resolved in accordance with applicable regulations.

Privacy Policy & Terms